How SAP Intelligent Robotic Process Automation can work wonders for your business
SAP RPA (Robotic Process Automation) is a set of tools and technologies that enable organizations to automate repetitive, manual tasks that are normally performed by humans. These tasks can include data entry, document processing, and other activities that are time-consuming and error-prone. By automating these tasks, companies can improve efficiency, reduce errors, and free up employees so they can focus on more complex and valuable tasks.
SAP bietet eine Reihe von RPA-Tools namens SAP Intelligent Robotic Process Automation an, die in andere SAP-Softwarelösungen wie SAP S/4HANA integriert werden können, um End-to-End-Geschäftsprozesse zu automatisieren. It uses machine learning and computer vision to automate tasks.
Diese Lösung kann auch mit anderen RPA-Tools integriert werden. This would allow organizations to leverage the capabilities of multiple RPA solutions to automate a variety of tasks across different business processes.
Why Process Automation?
Process automation plays an important role in driving digitization in organizations around the world. It helps companies that operate at all scales and belong to all major industries to streamline their processes. Efficient process automation prevents your employees from performing manual processes and helps them save the time and effort they spent performing their tasks.
SAP has seamlessly integrated process automation in the form of SAP Intelligent Robotic Process Automation. SAP RPA helps companies improve their tasks by automating repetitive processes and integrating modern technologies in multiple phases. Implementing this solution in your organization would help you increase the productivity of your teams and get one step closer to your goals.
Before we understand how SAP RPA can do wonders for your business, let’s briefly understand the concept of RPA.
What is Robotic Process Automation (RPA)?
Robotic Process Automation (RPA) is a technology used to create software applications and solutions that emulate human actions when interacting with digital devices. It allows you to create software platforms and tools capable of performing human-like actions, such as understanding data, making predictions, identifying trends, making recommendations, and more.
In addition to performing activities that humans can perform (mentally and physically), robotic process automation increases the accuracy of the tasks performed. It combines the instinctive and analytical abilities of humans with the precision of machines. In this way, companies can ensure consistency, accuracy and efficiency while running a number of different processes.
Predictive text on messaging platforms, navigation systems, data extractions, and revenue forecasts are some of the most common applications of robotic process automation.
The mix of SAP and RPA
As a process-oriented solution, SAP has found an ideal partner in RPA. SAP Intelligent Robotic Process Automation enables users to create SAP-enabled applications that automate repetitive processes running within an organization.
In all major industries, employees often need to perform repetitive processes to achieve the same results. As a result, employees invest a large portion of their time and effort in performing these tasks, which can be easily automated. SAP RPA enables seamless automation of these repetitive processes and allows employees to direct their time and energy to more important business processes.
The SAP RPA tool has been specially developed to increase the efficiency of business processes. Here, RPA technology adds a layer to existing processes and systems without having to write tedious and complicated lines of code. Automation uses multiple systems (including SAP and non-SAP solutions) to cover end-to-end business processes.
With the help of SAP RPA, companies around the world can spend a fraction of their time reviewing existing processes and identifying areas that need improvement. Based on this review, they enlist the help of SAP experts to create appropriate RPA installations that align with the specific needs and preferences of the organizations.
This makes process automation holistic and much more effective compared to adherence to traditional methods.
Which business processes can be automated with SAP RPA?
There are no limits to the types of business processes that can be automated and streamlined with SAP RPA. However, here is a list of some of the most common processes that can be improved with the tool:
- Open or close a customer service case
- Fill out a lead form
- Transfer of business data between SAP and other suitable programs
- Compare different data fields
- Identify process exceptions and request reviews for the same
- Update field status
- Migrating content
- Data mining
- Enter data through screen scraping or keying
Key Benefits of SAP’s Intelligent Robotic Process Automation
Here are some of the key benefits your business can gain by implementing SAP RPA:
Increased employee engagement
One of the biggest benefits of SAP RPA is that it drives employee engagement in your organization. Employees who perform repetitive processes manually often lack the real drive to go to work every day. In the end, they do their job half-heartedly with little to no motivation.
SAP Intelligent Robotic Process Automation shoulders the burden of your employees by making their work easier. It limits your employees to performing tasks that really require their expertise, rather than running the same processes repeatedly. This increases the overall rate of employee engagement in your company.
High productivity
A tool like SAP RPA is designed to help your employees do their best without compromising the accuracy of the tasks performed. You can automate a number of complicated processes that would otherwise take too long to complete. With seamless automation, it helps you achieve your goals faster and achieve the desired results.
In addition, the use of RPA in SAP reduces the scope for human error and reduces the risk associated with running your business processes. All these aspects will help you increase the productivity of your company.
Stay relevant
In the age of digitalization, it is important for every company to keep up with the ongoing tech trends in the market. If you are not relevant enough, you would find it difficult to create your niche in the market. SAP RPA helps you to use the most relevant and state-of-the-art technologies for the development of software solutions for your company.
In addition to increasing the efficiency of your processes, it also helps your company to remain relevant in line with the prevailing trends in the market. In this way, you have an advantage over your competitors by streamlining your processes.
High business agility
In 2022, you need to keep your business agile enough to easily make changes to the business model. Traditional software solutions are too rigid to provide your business with much-needed agility.
By combining RPA with SAP, you can make your business more agile. This allows you to adapt your business model to the changing scenarios and developments in the market and within your organization. In other words, SAP RPA makes your business more adaptable to change.
Cost-effective solutions
SAP RPA supports you in the development of software solutions that execute multiple processes via a central platform. It also enables seamless software integration to combine the functionalities of two software applications into a single interface and database.
This prevents you from investing in multiple software applications and services to perform various activities and helps you get cost-effective solutions.
Common Line-of-Business Applications for SAP Intelligent Robotic Process Automation
SAP RPA has been used in almost all major industries around the world. Here are some of the most common areas where the business process optimization tool can be used:
Customer service
The customer is at the center of all processes of the companies. Every company strives to satisfy its customers and build healthy relationships with them. This makes customer service more important than ever.
SAP RPA helps you provide personalized support to your customers across multiple channels. It allows you to create AI-driven chatbots that understand the context of the issues raised and provide satisfactory solutions to them. By leveraging your customer database and company knowledge base, the tool can make the work of service employees much easier, faster and more effective.
Sales and Marketing
With SAP RPA, you can use a variety of different sales and marketing processes. It helps you to accompany your prospects and customers throughout their buying journey and offer them personalized services. From capturing leads to closing deals and follow-ups, you can use SAP RPA to increase your sales and reach your target audience in the best possible way.
Production
SAP RPA has also found fruitful applications in the manufacturing industry, especially in the areas of procurement and warehousing. Customized software solutions with RPA technology can be used to track inventory movement, monitor inventory levels, initiate stock transfers, and keep your business data up to date.
The modern SAP tool is also widely used in the manufacturing sector for order management, purchase order requests, supplier record management, and more.
Finance and Asset Management
Financial institutions and wealth management companies use tools such as SAP RPA to create data-driven forecasts and perform powerful data analytics that make important financial decisions. From invoice processing to the analysis of financial statements, the tool helps you to carry out error-free processes across the board.
Personnel department
The HR department in your organization can use SAP RPA to enhance and automate processes such as employee onboarding, training, employee offboarding, talent search, resume shortlist, interview scheduling, and more. Depending on your needs and preferences, you can take advantage of software solutions that mimic the right human activities in the right way!
The last word
How implementing SAP Intelligent Robotic Process Automation can do wonders for your business. When used well, you can streamline business processes in almost any department and increase your organization’s productivity. With a solution like SAP RPA, you can achieve benefits that are better than those offered individually by SAP and Robotic Process Automation.
